Privacy Policy

Effective Date: 10-04-2026

1. Introduction

Welcome to DivyaDrishti, developed by Plexus Digitals Pvt. Ltd. We value your privacy and are committed to protecting your personal information.

By using this application, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Password (securely encrypted)

Transaction Information

  • Transaction ID
  • Order details
  • Payment status
  • Amount paid

⚠️ We do NOT store your card details, UPI credentials, or banking information.

Location Information

We do NOT access or collect your device’s real-time GPS location. Users may manually select their city or state within the app.

Device & Usage Information

  • Device type
  • Operating system
  • App usage data (for performance improvement)

3. How We Use Your Information

  • Create and manage your account
  • Process donations, puja bookings, and store purchases
  • Provide temple listings based on your selection
  • Improve app functionality and user experience
  • Send transaction confirmations and updates
  • Provide customer support

4. Payment Information

All payments are processed securely via Razorpay. We do not store or process your sensitive payment details such as card numbers, UPI IDs, or bank credentials.

5. Data Sharing

We do NOT sell, rent, or trade your personal data.

  • Shared with Razorpay for payment processing
  • Shared with Firebase services (for authentication and backend support)
  • Shared when required by law or legal authorities

6. Data Security

  • Secure servers and infrastructure
  • Encrypted data storage
  • Authentication and authorization mechanisms

While we take strong security measures, no system can guarantee 100% protection.

7. User Rights & Data Control

  • Update your personal information
  • Request account deletion
  • Contact us for any data-related concerns

8. Cookies & Analytics

We use basic analytics tools, including Firebase Analytics, to improve performance, fix bugs, and understand usage patterns anonymously.

9. Children’s Privacy

This app is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Third-Party Services

  • Razorpay (Payments)
  • Firebase (Authentication, Analytics, Backend Services)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected within the app or on our official listing.

12. Contact Us

📧 Email: customersupport@plexusdigitals.com

📍 Address:
3rd Floor, Sai Tower, Raebareli Rd, near Dental College, Sector 3, Vrindavan Colony, Lucknow, Uttar Pradesh 226014

13. Consent

By using DivyaDrishti, you agree to this Privacy Policy.